Privacy Policy
Last updated: [17/09/2024]
[FH Group] (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard the personal information you provide to us when visiting our website [https://fh-hp.co.uk/] (“FH Group”).
1. Information We Collect
We may collect and process the following data about you:
Personal Information: Name, email address, telephone number, and any other details you provide through forms or communications.
Technical Information: IP address, browser type, and information about your visit (e.g., pages viewed, links clicked).
Cookies: We use cookies to improve your browsing experience (see our [Cookie Policy] for details).
2. How We Use Your Information
We may use your data for the following purposes:
To process and respond to inquiries and bookings.
To deliver services and products you request.
To send marketing communications (where consent is provided).
To improve the Site and user experience.
To comply with legal obligations.
3. Legal Basis for Processing
We process your personal data under the following lawful bases:
Consent: Where you have given consent (e.g., for marketing).
Contract: Where processing is necessary for the performance of a contract (e.g., for hiring equipment).
Legitimate Interests: Where processing is necessary for our legitimate business interests (e.g., improving services, detecting fraud).
4. Data Sharing and Disclosure
We may share your data with:
Third-party service providers who assist us in operating the Site and delivering services (e.g., payment processors, delivery services).
Legal authorities if required by law or in the course of legal proceedings.
5. Data Retention
We will retain your personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law.
6. Your Rights
You have the following rights regarding your personal data:
The right to access, correct, or erase your personal data.
The right to restrict or object to processing.
The right to data portability.
The right to withdraw consent at any time (for consent-based processing).
To exercise any of these rights, please contact us at [Contact Information].
7. Security
We take reasonable precautions to protect your data. However, no method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
8. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you via email.
9. Contact Us
If you have any questions about this privacy policy or your personal data, please contact us at:
[FH Group]
[FH Group, Flexi Office, Big Yellow Storage, 8-9 Rodney Road, Portsmouth, Hants, PO4 8BF]
[info@fh-hp.co.uk]
[02393 813322]
